We take pride in our high standard of quality and workmanship and every effort has been made to ensure that our beautiful products meet your high expectations. This is why each order is individually made for you. Our products offer the following Quality Guarantees to give-you many years of pleasure, comfort and satisfaction.
If during the guarantee period, any Pres Les product becomes unfit for further use through normal wear and tear, excluding normal fading, provided the washing and care instructions have been followed, the damaged article will be:
Replaced Free of Charge
If the product is no longer available, it will be replaced with a product of equivalent value
An equivalent credit will be passed on purchase of any other
Pres Les product
Our products are crafted from the finest materials and are locally made for quality guaranteed workmanship
If within six months after delivery the product becomes unsafe or is defective, you may return it and elect to have it repaired, replaced or have the purchase price refunded in full. These guarantees apply provided the care instructions on the label are followed. By following these washing instructions carefully, you will ensure many years of pleasure from these superior Pres Les products. These guarantees do not cover pilling, damage caused by snagging, heat or any form of chemical, mechanical or other accidental damage.
3 YEAR GUARANTEE
Product Categories
Pres Les Induction Cookers, Pillows and Duvet Inners.
5 Year Guarantee
Product Categories
Pres Les Luxury Towels, Pres Les Living Room Curtains, Mattress and pillow protectors, Tablecloths (Lisbon & Vienna), Crockery (Beaumont & Richmond), Monaco Cutlery, Pres Les Luxe Rugs
7 YEAR GUARANTEE
Product Categories
Pres Les Cotton Rich Percal, Pres Les Tessuto
10 Year Guarantee
Product Category
Clifton Cutlery
25 Year Guarantee
Product Categories
All Cookware (Premium, Vogue and Cosmopolitan)